- Introduction
This Cookie Policy applies to all users who access Club Regent Casino through any web-based interface. It explains what cookies are, how cookies are used on the Club Regent Casino website, what categories of cookies are active, and what rights apply to users based in Canada.
This document should be read together with the Privacy Policy and Terms and Conditions. These documents describe how personal information is collected, processed, and protected in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial requirements.
Questions about this policy may be sent to [email protected].
- What Cookies Are
Cookies are small text files placed on a device by a website when it is visited. They allow the site to recognize the device on subsequent visits and to store certain information about the session or preferences. Similar technologies, such as pixel tags, web beacons, and local storage objects, may function in a comparable way and are covered by this policy where applicable.
Cookies do not contain executable code and cannot access other files on a device. They are used to support site functionality, measure performance, and in some cases deliver content based on prior interactions.
- How Cookies Are Used
Club Regent Casino uses cookies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are required for the site to function. They support secure login sessions, account authentication, fraud detection, and basic security operations. Without these cookies, core features of the site cannot operate. Because they are essential to service delivery, they do not require consent and cannot be disabled through the cookie management tool.
3.2 Functional Cookies
Functional cookies allow the site to remember choices that have been made, such as language preferences or display settings. They improve consistency of the experience across sessions but are not required for the site to operate. These cookies may be disabled, although certain features may not behave as intended if they are turned off.
3.3 Analytics and Performance Cookies
These cookies collect information about how users interact with the site, including which pages are visited, how long sessions last, and where errors occur. The data is used in aggregate form to improve site structure and content. Analytics cookies are not intended to directly identify individual users.
3.4 Marketing and Tracking Cookies
Marketing cookies may be used to associate a visit with advertising campaigns or affiliate referral links. Club Regent Casino does not share personal data collected through these cookies with third parties for their own marketing purposes unless explicit consent has been provided. Users may opt out of marketing cookies at any time through the cookie settings panel.
- Consent and User Choices
When a user first visits the Club Regent Casino website, a consent banner is displayed. This banner allows the user to:
- Accept all cookies
- Accept only strictly necessary cookies
- Customize preferences by cookie category
The selection is stored and applied for the duration of the session and on subsequent visits. Preferences may be changed at any time by accessing the Cookie Settings option available in the site footer.
Under PIPEDA, meaningful consent must be obtained before collecting personal information through non-essential cookies. Analytics, functional, and marketing cookies are treated as non-essential, and an opt-in or configurable consent model is applied for these categories.
- Third-Party Cookies
Some cookies placed on a device when using Club Regent Casino may originate from third-party service providers, including analytics platforms and advertising networks. These providers operate under their own privacy policies and data processing agreements. Club Regent Casino does not control the cookies set by third parties, but requires that any third-party provider used complies with applicable Canadian privacy standards.
Personal data collected through cookies is not sold to third parties.
- Data Retention
Cookies have varying lifespans depending on their category. Session cookies expire when the browser is closed. Persistent cookies remain on a device for a defined period, which varies by cookie type and purpose. Where analytics data is retained on internal systems, it is held only for as long as necessary to fulfill the stated purpose and is deleted in accordance with the applicable data retention schedule.
Account-related data, including information captured through operational cookies during active sessions, may be retained for the life of the account and for a period following account closure as required for auditing, dispute resolution, and regulatory compliance.
- User Rights Under Canadian Privacy Law
As a user in Canada, the following rights apply in relation to personal data collected through cookies and similar technologies, where such data is linked to an identifiable individual:
- Right to access: A copy of the personal information held, including data collected through cookies where it is linked to an account or identity, may be requested.
- Right to correction: If any information held is inaccurate or incomplete, a correction may be requested.
- Right to deletion: In certain circumstances, deletion of personal data held may be requested. Such requests are assessed in accordance with legal obligations and retention requirements.
- Right to restrict processing: A restriction on how data is used may be requested in specific situations, including where its accuracy is contested or where there is an objection to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, that consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
- Right to object to profiling: Where automated processing or profiling is used, including for fraud prevention, an objection to such processing may be raised where permitted by applicable law.
Requests related to these data rights should be submitted to [email protected]. A response will be provided within 30 days of receiving a valid request, in accordance with PIPEDA requirements.
- Residents of Quebec
Quebec privacy legislation imposes additional requirements regarding consent, data portability, and transparency. Residents of Quebec may have additional rights under provincial law, including the right to data portability in a structured and commonly used format. To exercise rights specific to Quebec privacy legislation, contact should be made using the contact details set out in this policy.
- Managing Cookies at the Browser Level
In addition to site-level cookie settings, cookies may be managed or deleted through browser settings. Most browsers allow blocking of all cookies, acceptance of only first-party cookies, or deletion of cookies after each session. Instructions for managing cookies vary by browser and are available in the browser’s help documentation.
Disabling certain cookies may affect the ability to use parts of the Club Regent Casino site, including maintaining a logged-in session or accessing account-specific features.
- Changes to This Policy
Club Regent Casino may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or data practices. When material changes are made, the effective date of this document will be updated and, where appropriate, users will be notified through the site. Continued use of the site following any update constitutes acceptance of the revised policy.
- Contact
For questions or concerns about this Cookie Policy or data practices, contact:
Email: [email protected]